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Re: adobe photoshop cc 2015 has stopped working

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Do you get any error message? or does anything happen at all when you attempt to start Photoshop?.

 

If you are using Windows go to this location

C:\Users\%USERNAME%\AppData\Roaming\Adobe\Creative Cloud Libraries\LIBS

 

This path is hidden by default. You must use Folder Options to make it visible

Type folder option into the search box and click on the option to open it

folder option.png

Adjust the settings so they match the highlighted areas here and press apply

systemFilesVisible.png

 

%USERNAME% will generally be the account name you used to sign into Windows. So if you use the Administrator account this will be
C:\Users\Administrator\AppData\Roaming\Adobe\Creative Cloud Libraries\LIBS


You might see a file called  librarylookupfile, if its there rename it librarylookupfileOLD and restart Photoshop.

Finally go back to Folder Options and hide the Operating System files again

 

Give it a go and let me know if it works

Terri


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