I recently got a new job as a Marketing Associate and need to work with inDesign and Photoshop. So, I decided to use my work email and download a free trial on my personal computer to practice with the programs on the weekends. Today, I went to download inDesign and Photoshop to my work computer and it wouldn't let me (I've tried at least 3 times already). Here is the error code I receive:
Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} ----------- ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546 ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\AFIGUE~1\AppData\Local\Temp\{2CAC9039-5FEF-4EC6-B5DF-7855D18DE5AD}\InDesign_11_LS20_Win64\Adobe InDesign CC 2015\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com ------------------------------------------------------------------------------------
Can the Creative Cloud Trial only be downloaded to one computer or is it an issue with my computer? How can I troubleshoot this problem?
Thanks in advance!