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Re: When attempting to create a slideshow, I get an error message - "The program has stopped working and must shut down." I tried it several times with the same result.

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Hi Maktunghi,

 

Could you please share the crash logs for Lightroom so that we can get to know the cause of the crash.

Also, would suggest you to install QuickTime version 7 on your machine.

 

Instructions to get to the event viewer crash logs for Lightroom :

  1. Click Windows Start button > Type event in Search programs and files field.
  2. Select Event Viewer
  3. Navigate to Windows Logs > Application, and then find the latesteventwith “Error” in the Level column and “Application Error” in the Source column


event viewer.png

 

Regards,

Chetna


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